Refund Policy

At Latanya & Co., we want you to feel confident when purchasing our digital products and services. Because our offerings focus on systems, structure, and transformation, all sales follow the refund terms shared at the point of purchase.

 

Eligibility for Refunds

Refunds may be issued when:

• The product or service was purchased directly through our official website or booking system

• The request is made within the timeframe stated at checkout or booking

• The product files have not been downloaded, accessed, or used (when applicable)

 

Non-Refundable Cases

Refunds cannot be guaranteed if:

• Content was viewed only in previews, samples, or announcements

• Digital files or templates were already accessed, downloaded, or opened

• Refund is requested outside the timeframe stated at purchase

 

How to Request a Refund

To submit a refund request:

1. Visit our Refund Policy page or contact us through the website contact form

2. Provide your order or booking details

3. Share the reason for your request

Approved refunds will be processed using the original payment method. Please allow standard processing time depending on your financial institution.

 

Our Commitment

We do not sell personal data, and we do not apply pressure-based or achievement-only wellness claims. Our goal is to support sustainable growth through intentional systems you can apply to your life.

 

We appreciate your trust, and we’re here to serve with integrity and clarity.

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